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Privacy Policy

Lux Education Group (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or engage with us.


1. Who We Are

Lux Education Group is a UK-based student recruitment consultancy that offers services to global and domestic students, including education placement and career support. Our registered office is located at:

Lux Education Group

Registered Office Address:

82 Cannon Lane

Pinner

London

HA5 1HR


Email: admin@luxeducationgroup.com
Phone:

+447940157635


2. Information We Collect

We collect and process the following types of personal data:

a. Information You Provide to Us:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Nationality

  • Education history

  • CV/Resume

  • Passport or ID information (when required)

  • Preferences regarding courses, institutions, or countries

b. Information We Collect Automatically:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited and time spent on our website

  • Referring website or link

c. Information from Third Parties:

  • Data from education partners (e.g., universities)

  • Referrals from our recruitment partners


3. How We Use Your Data

We use your personal data to:

  • Provide education consultancy and recruitment services

  • Match you with appropriate institutions or courses

  • Submit applications on your behalf (with your consent)

  • Respond to your inquiries

  • Improve our services and website

  • Comply with legal obligations


4. Legal Basis for Processing

We rely on the following lawful bases under the UK GDPR:

  • Consent – where you have given clear permission

  • Contract – to fulfill our obligations under a service agreement

  • Legal obligation – where processing is necessary for compliance

  • Legitimate interest – where it is necessary for our business operations


5. Sharing Your Information

We may share your data with:

  • Partner universities and colleges (only with your consent)

  • Our internal team and authorized representatives

  • Service providers such as cloud hosting, analytics, or CRM platforms

  • Government or legal authorities when required by law

We do not sell your personal data to any third parties.


6. International Data Transfers

Some of our partners may be located outside the UK. In such cases, we ensure your data is protected through:

  • Standard Contractual Clauses (SCCs)

  • Data sharing agreements

  • Adequacy decisions where applicable


7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. You may request data deletion at any time.


8. Your Rights

Lux education is officially compliant and registered with Information Commissioner’s Office

To exercise your rights, contact us at: admin@luxeducationgroup.com


9. Data Security

We use appropriate technical and organizational measures to protect your data, including:

  • Secure hosting (SSL encryption)

  • Role-based access controls

  • Regular data audits and backups


10. Third-Party Links

Our website may include links to third-party websites (e.g., universities). We are not responsible for their privacy practices. Please read their policies before submitting data.

This privacy policy is effective from 15.05.2025